Terms
Espanol
Effective Date: March 26, 2022
These Terms of Use (“Terms”) govern your access to and use of carlosmarquez.com, including all associated subdomains, digital products, live events, in-person trips and tours, mobile apps, and services (collectively, the “Platform”). This includes, but is not limited to: online and in-person courses, coaching programs, consulting services, mentorships, events, activities, retreats, and paid experiences (collectively referred to as “Offerings”).
The Platform is owned and operated by Carlos Marquez and/or its affiliates (“Carlos Marquez,” “we,” “our,” or “us”).
Acceptance of Terms By accessing, using, purchasing from, or participating in any Offering or interacting with any part of the Platform, you affirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not use the Platform. Your continued use after updates constitutes acceptance of the modified Terms.
These Terms apply to all interactions with the Platform, including through our website, courses, digital content, articles, podcast episodes, social media, and all other media formats or delivery methods now known or later developed.
1. Eligibility and Use
You must be at least 18 years old or the age of majority in your jurisdiction. Use of the Platform is for lawful purposes only. We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.
2. Intellectual Property & License
All Platform content is owned by Carlos Marquez or its licensors. You are granted a limited, revocable, non-transferable license for personal, non-commercial use. You may not reproduce, modify, or distribute content without express written consent. If you violate these Terms or misuse proprietary content, your license is automatically revoked and we may pursue appropriate legal remedies.
3. User Conduct / Prohibited Uses
You agree not to use the Platform for unlawful, abusive, defamatory, or disruptive purposes, including hacking, scraping, or spamming.
4. Course and Event Terms / Scope of Deliverables
Each Offering may include additional terms at the point of sale. Those govern only that specific Offering. Deliverables and features are listed at the time of purchase. No additional promises or results are guaranteed. Certain Offerings—whether conducted online, live, or in person—may be time-bound. Failure to engage, complete modules, or access included services within the timeframe stated may result in forfeiture without refund.
5. Information You Provide; Registration; Account Access
To access certain features or Offerings, you may need to create an account. You are responsible for keeping login credentials secure. We may suspend access for nonpayment or policy violations.
6. Refund / Cancellation Policy
All sales are final. No refunds will be granted due to dissatisfaction, failure to complete an Offering, or lack of initiative. All purchases are governed by our Refund & Payment Policy, which is hereby incorporated by reference. If specific refund terms are offered at the time of sale for a particular Offering, those will apply only to that purchase. Otherwise, the default “no refund” policy prevails.
7. Earnings Disclaimer
We do not guarantee any income or business results. Success varies based on many factors, including your effort and experience. All strategies are generalized and may not apply to every business or individual case.
8. Testimonial Disclaimer
Testimonials reflect individual opinions and are not representative of guaranteed results.
9. User Responsibility
You are responsible for your progress and results. Non-participation does not excuse payment or entitle you to a refund. Failure to engage, complete, or access services or deliverables within the specified time window results in forfeiture of those benefits without refund or credit, as further detailed in our Refund & Payment Policy.
10. Medical / Mental Health Disclaimer
We do not provide medical, psychiatric, or mental health advice. Our content is informational only.
11. Affiliate Disclaimer
Some links on the Platform may be affiliate links. We may earn commissions from qualifying purchases at no cost to you.
12. Modifications to the Terms
We may update these Terms at any time. Continued access or use after updates constitutes acceptance.
13. Dispute Resolution / Arbitration Clause
Disputes must first be attempted through mediation. If unresolved, they will be settled by binding arbitration in Los Angeles County, California under AAA rules. Each party bears its own legal fees and shares arbitration costs unless determined otherwise. Class action waivers apply. If the waiver is unenforceable, this clause is void.
14. Governing Law and Venue
These Terms are governed by California law. Venue for all disputes lies in Los Angeles County, CA.
15. Class Action Waiver
You agree not to initiate or join any class, collective, or representative legal action.
16. Indemnification
You agree to indemnify and hold harmless Carlos Marquez and affiliates for claims arising from your use of the Platform or breach of these Terms.
17. Limitation of Liability
We are not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the specific Offering.
18. Severability
If any provision is found unenforceable, the remainder of the Terms will still apply.
19. Entire Agreement
These Terms of Use, together with our Privacy Policy, Refund & Payment Policy, and any additional terms or conditions presented at the point of sale or registration (including those applicable to specific Offerings), constitute the entire agreement between you and Carlos Marquez. They supersede all prior or contemporaneous understandings, agreements, communications, or proposals—whether oral or written—related to the Platform.
No oral or written statements not expressly included herein shall be binding unless specifically incorporated by reference and agreed to in writing by both parties. In the event of a conflict between these Terms and any specific Offering terms, the specific terms will control for that Offering only.
20. Alternative Registration Methods
If you register by phone or outside the website, your payment and participation confirms your acceptance of these Terms.
21. Force Majeure
We are not responsible for delays due to events outside our control.
22. Termination
We may terminate access for policy violations or nonpayment.
23. Survival
Provisions such as IP, payment, indemnity, arbitration, and confidentiality survive termination.
24. Electronic Communications
You consent to receive all notices electronically, including by email or posted updates.
25. No Waiver
A failure to enforce a right is not a waiver. Waivers must be in writing and signed.
26. Confidentiality
Confidential business or customer information disclosed during use of the Platform must not be used or shared without written permission.
27. Subscription, Installment, and Time-Limited Offering Payment Terms
Some Offerings renew monthly or annually unless canceled before the billing date. You authorize recurring billing. No refunds will be provided for processed charges. You are solely responsible for canceling a subscription prior to renewal.
Installment Plans: If you select an installment plan, your total financial obligation for the full Offering becomes due upon access being granted — regardless of whether you complete or participate. Once digital materials, portals, coaching, or events become available to you, you are fully responsible for the entire payment plan, even if you later fail to attend, miss sessions, or do not use the material. Many programs follow a fixed calendar, and once those dates pass, we cannot reschedule, pause, or offer credit for non-participation. Failure to pay any installment may result in immediate suspension of access, and accounts that remain unpaid after 30 days may be permanently terminated and pursued for collection of the full remaining balance. You are required to maintain a valid, active payment method on file throughout the payment term.
Chargebacks and Payment Disputes: In the event of a chargeback or payment dispute, your access to all Platform materials may be immediately suspended. You remain legally responsible for the full balance owed under your payment plan. You agree to reimburse us for any dispute-related fees, chargeback penalties, or administrative costs incurred in recovering payments.
28. Media Consent
By attending or participating in any course, program, coaching session, event, tour, webinar, or other activity—whether conducted live, online, or in person—you grant Carlos Marquez and its affiliates the irrevocable right to record, capture, screenshot, photograph, or otherwise reproduce your name, image, likeness, voice, and participation.
This permission applies to all formats, including audio recordings, video recordings, screen recordings, screenshots, and digital reproductions, and may be used for marketing, advertising, educational, promotional, or commercial purposes, including but not limited to social media, online platforms, YouTube, websites, podcasts, TV, and radio.
You understand that such materials may be edited and distributed without limitation in time, territory, or medium. No compensation will be provided, unless otherwise agreed to in writing. If you wish to opt out of public use, you must make a written request in advance by contacting wordpress-1404495-6354916.cloudwaysapps.com/contactanos.
29. Technology Disclaimer
We are not responsible for interruptions caused by third-party platforms, software outages, or internet failures outside our control. This includes disruptions related to external platforms used to deliver our Offerings (e.g., video conferencing tools, learning portals, hosting services, or social platforms). While we strive to maintain uninterrupted access, we make no guarantees that the Platform or its content will be error-free or always available.
30. Contact
For questions regarding these Terms, visit our contact page at https://wordpress-1404495-6354916.cloudwaysapps.com/contactanos
31. Language / Idioma
This agreement is available in both English and Spanish. If your transaction was conducted in Spanish, you may request a translated version before purchase. In case of conflict, the Spanish version governs only if the sale was negotiated in Spanish.
32. Non-Disparagement
You agree not to make any false, defamatory, or misleading public statements, online reviews, social media posts, or comments intended to harm the reputation of Carlos Marquez, the Platform, or its affiliates. This includes statements that are knowingly untrue or omit critical facts to present a misleading narrative.
33. Testimonial Use & Publication Rights
If you voluntarily provide a review, testimonial, or feedback about any Offering or experience with Carlos Marquez—whether written, video, audio, or via social media—you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, display, distribute, and publish that content, in whole or in part, for marketing, promotional, or educational purposes. We may attribute your testimonial using your first name, initials, or professional title unless you request anonymity. If a testimonial is submitted privately, we will obtain your written permission before making it public.
Nothing in this clause is intended to limit your ability to express opinions based on factual experiences or to make good-faith reports to legal or regulatory authorities.
34. Final Acknowledgment
By continuing to use the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms. It is your responsibility to review the Terms periodically for updates. Your continued access, registration, or participation—whether online or in person—constitutes ongoing acceptance of the current version of these Terms.
These Terms apply to all Offerings made available by Carlos Marquez, whether delivered online, in-person, or through third-party platforms.