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Privacy

Effective Date: March 26, 2022

Carlos Marquez (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with wordpress-1404495-6354916.cloudwaysapps.com or any of our courses, events, digital products, mobile apps, and services (collectively, the “Platform”).

1. Information We Collect
We may collect the following categories of personal information:

  • Personal Identifiers: name, email, phone number, billing/shipping address, IP address

  • Account and Purchase Info: course history, account credentials, purchase details

  • Marketing Preferences: opt-in status, response to campaigns

  • Device and Usage Data: browser type, operating system, pages viewed, referral URL, time on site

  • Communication Records: messages, support chats, voice messages, or WhatsApp/SMS interactions

2. How We Collect Information
We collect information directly from you, through:

  • Forms (e.g., account registration, checkout, surveys)

  • Automated tools (e.g., cookies, pixels, and analytics)

  • Communications (e.g., email, SMS, WhatsApp, push notifications)

3. Use of Your Information
We use your information to:

  • Deliver services and fulfill transactions

  • Personalize your learning experience and recommendations

  • Communicate by email, SMS, WhatsApp, mobile push, or phone

  • Send promotional, behavioral, and retargeting ads across platforms

  • Improve customer support, course quality, and performance analytics

  • Ensure compliance with our Terms of Use

4. Sharing Your Information
We may share your personal data with:

  • Owned subsidiaries and affiliated brands within our business group

  • Strategic partners or licensees involved in course delivery or operations

  • Third-party service providers such as:

    • Payment processors (e.g., Stripe, PayPal)

    • Email/SMS platforms

    • CRM or marketing automation tools

    • Ad platforms like Meta (Facebook), Google Ads, TikTok Ads, AdRoll, etc., for personalized advertising

  • Legal authorities when required by law or to protect rights and safety

We do not sell your personal information, but we may “share” it as defined under certain U.S. privacy laws for digital advertising purposes.

5. Use of Cookies, Pixels & Tracking
We use cookies, pixels, tags, and similar technologies for:

  • Platform functionality (e.g., remembering logins, saving preferences)

  • Analytics and performance tracking

  • Retargeting and behavioral ads via Meta, Google, AdRoll, TikTok, etc.

You may manage or limit tracking through browser settings, ad network settings, or opt-out tools such as:

6. Communications & Consent
By providing your contact info, you agree to receive messages via:

  • Email

  • SMS/text messages

  • WhatsApp

  • Mobile push notifications

You may opt out at any time by:

  • Clicking “unsubscribe” in emails

  • Replying “STOP” to SMS or WhatsApp

  • Adjusting app or browser notification settings

7. Payment Processing
We do not store full credit card details. Payments are securely processed by third-party providers (e.g., Stripe, PayPal), and their privacy and security terms apply.

8. Security Measures
We implement safeguards (encryption, firewalls, secure hosting) to protect your data. However, no method is 100% secure. Users are responsible for safeguarding login credentials.

9. Data Retention
We retain your information only as long as necessary for business, tax, legal, or marketing purposes. You may request deletion, subject to legal or contractual limitations.

10. Your Rights (California & Other Jurisdictions)
Depending on your location, you may have rights under privacy laws (e.g., CCPA), including:

  • Right to access or request a copy of your data

  • Right to correct or delete personal data

  • Right to opt out of targeted advertising or data “sharing”

To exercise any of these rights, please visit our contact form at:
https://wordpress-1404495-6354916.cloudwaysapps.com/contactanos
We will respond to privacy requests in accordance with applicable law.

11. Children’s Privacy
Our Platform is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has submitted information, please contact us.

12. International Visitors
If you are visiting from outside the U.S., your data will be processed under U.S. laws. By using our Platform, you consent to this transfer and processing.

13. Updates to This Policy
We may update this policy periodically. Material changes will be posted on this page or linked via notifications. Your continued use after updates constitutes acceptance.

14. Contact Us
To make privacy-related requests, please use our form at:
https://wordpress-1404495-6354916.cloudwaysapps.com/contactanos